After our recent storm, I was on the fence about having our roof repaired. I am so thankful that I asked Ryan to check our roof on a whim after he was done checking out our neighbor’s! Ryan and Jay each met with our insurance adjustor on two separate occasions. They were patient and respectful with the insurance company while advocating for our repairs- they are good at what they do! Ryan always kept us in the loop as far as the repair timeline. The week that the team showed up to repair our roof, we had inches and inches of rain. Although I’m sure this was frustrating for the team, Ryan and ARC went above and beyond gifting us with gift cards to get us out of the house for dinner so we wouldn’t have to listen to the pounding into the evening when it finally stopped raining. We are very pleased with the outcome of our roof and the quality of construction. After the completion, Ryan again stopped by to check everything out and after I informed him that an outdoor light fixture was inadvertently damaged during demo, it was replaced by yet another professional and kind member of the ARC team. Getting a new roof has been low stress and I dare say enjoyable – we are very pleased with our experience with ARC and have and will continue to recommend them to our friends and family. Thank you for your professionalism and above and beyond customer service!
When were first approached by ARC about replacing our roof we were a bit skeptical because we had never heard of them. But after doing a little research on the company and especially after a couple of meetings with Darius of ARC we were convinced that it was the right company to do the job. Darius was professional, helpful in dealing with our insurance company and very responsive…. always responding to texts or calls within minutes. He made the whole process easy. Once they came to install our roof, they were extremely efficient, starting it at 4pm one day and finishing the next day by noon. Our new roof looks fabulous and I would highly recommend ARC to anyone.
The roof was completely replaced in one day. The aluminum siding was removed and replaced with vinyl siding, also in one day. In both cases, when your crew left you would never know there was anyone there except for the new roof and siding. They were very courteous and polite.
Art and Esther Connell
I have received outstanding feedback from my clients about the service and workmanship that was given to them from you and your staff. I have also been very pleased when I could call you with something very little and yet you would take the time to call my clients and get them taken care of as if it was the biggest job out there. Once again, thank you for the excellent customer service that you provide for my clients and myself. You and your staff make my job that much easier.
Casey Corkwell Nationwide Insurance
Our apartment construction project was made into a very smooth and seamless process thanks to his help. I would highly recommend ARC Contracting to oversee our roofing/construction projects in the future. Their integrity and service have been invaluable.
Francisco Orchilles Summerset Apartments
I would recommend ARC Contracting for doing an excellent job on my roof and for delivering everything according to contract. They handled everything in a polite and professional manner. The job was done on the promised date, exactly. There was not a bit of trash left any place. I’m very pleased with my new roof.
I would like to extend my thanks to everyone there at ARC Contracting. I’ve been very pleased with both the quality of work, and excellent customer service, which been provided to my clients by your company. I have received consistent positive feedback from clients regarding the work that you do. As a Nationwide agent who handles mostly residential homeowner’s policies, it is very important to me that my clients are treated the same way that our office staff would treat them.
Jim Sunday Nationwide Insurance
Your skilled workers were very friendly and considerate, and we did not feel uncomfortable or inconvenienced while the roof was being installed. The new roof is very attractive and certainly adds to the overall esthetics of the house, and we have received many complimentary recommendations from the neighbors. We highly recommend ARC Contracting for its high quality product and outstanding service.
Thank you for a job well done. Your roof specialist responded to my calls promptly and kept me informed as to when the work would occur. He also made sure I knew exactly what the quality and the appearance of the shingles would be and cleaned up everything before leaving. Except for a beautiful roof, I wouldn’t have known they were here.
Norma Champion State Senator, District 30
I just had to send a heart-felt thank you for going above and beyond for peace of mind and a job well done.
Steven and Bobbie Graves
Just a “special thank you” for all the time you have put into our property claim. We couldn’t have survived through this without you all. Also, a big thank you to your staff! Be assured ARC Contracting will be recommended to anyone we are connected with. Best wished to all and God Bless.
The Pugh and the Scott Families
They were keenly devoted to their work, but being a real people kind of company, they were also enjoyable to be around. In closing, let us say that we have no hesitation in recommending ARC Contracting for any position pertaining to roofing and general contracting.
The Staff of Grant Avenue Baptist Church
As you know I am a developer who installed roofs for a couple hundred residents the past two or so years, and ARC Contracting installed the most important roof job I have…..my own! If I can be a reference to any prospective customers of yours do not hesitate to call.